At Azadi, operated by Faqir Clothing Private Limited ("Azadi", "we", "our", or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products. This Policy is governed by applicable Indian laws, including the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000, and other applicable regulations.
1. Information We Collect
When you use our website, we may collect:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment information (processed securely through third-party payment providers)
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Order history
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Device information, browser type, IP address, and cookies
2. How We Use Your Information
Your information is used to:
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Process and deliver your orders
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Provide customer support
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Send order updates and important service communications
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Improve our website, products, and customer experience
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Prevent fraud and maintain website security
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Send promotional emails or messages only where permitted by law or with your consent
3. Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared only with trusted third parties where necessary, including:
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Payment gateway providers
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Shipping and logistics partners
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Technology and website service providers
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Government authorities where required under applicable law
These parties may use your information only for the services they provide to Azadi.
4. Cookies
Our website uses cookies and similar technologies to improve website functionality, remember your preferences, analyse website traffic, and enhance your shopping experience.
You may disable cookies through your browser settings, although some features of the website may not function properly.
5. Data Security
We implement reasonable technical and organisational measures to protect your information against unauthorised access, misuse, alteration, or disclosure. While we strive to protect your data, no online transmission or storage system can be guaranteed to be completely secure.
6. Your Rights
Subject to applicable law, you may request to:
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Access the personal information we hold about you
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Correct inaccurate or outdated information
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Withdraw consent where applicable
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Request deletion of your personal information, unless we are required to retain it for legal, tax, or business purposes
Requests may be made using the contact details below.
7. Data Retention
We retain your information only for as long as necessary to fulfil orders, comply with legal obligations, resolve disputes, enforce our policies, or maintain business records required under applicable law.
8. Third-Party Links
Our website may contain links to third-party websites. Azadi is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before sharing your information.
9. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. The revised version will be published on our website with the updated Effective Date. Continued use of our website after any changes constitutes acceptance of the revised Policy.