Welcome to Azadi, operated by Faqir Clothing Private Limited ("Azadi", "we", "our", or "us"). By accessing our website or placing an order, you agree to these Terms & Conditions. If you do not agree, please refrain from using our website.
These Terms are governed by applicable laws of India, including the Consumer Protection Act, 2019, the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Act, 2000, and other applicable laws.
1. Eligibility
By placing an order on our website, you confirm that you are legally authorised to make the purchase. If you are under 18, you should use this website under the supervision of a parent or legal guardian.
2. Products & Pricing
We make every effort to ensure that product descriptions, images, prices, and availability are accurate.
However:
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Product colours may vary slightly due to screen settings and lighting.
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Prices may change without prior notice.
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Product availability is subject to stock.
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We reserve the right to correct pricing or listing errors and cancel affected orders if necessary.
3. Orders & Payment
An order is confirmed only after successful payment and acceptance by Azadi.
We reserve the right to cancel or refuse any order if:
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Payment cannot be verified.
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The product is unavailable.
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Fraudulent or suspicious activity is detected.
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Incorrect pricing or technical errors occur.
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Delivery cannot be completed to the provided address.
Where applicable, cancelled prepaid orders will be refunded to the original payment method in accordance with our Refund Policy.
4. Shipping & Delivery
Shipping timelines provided on our website are estimates and may vary depending on location, logistics partners, weather conditions, public holidays, or circumstances beyond our control.
Once an order has been handed over to our shipping partner, delivery timelines are managed by the courier. While we will assist in resolving delivery issues, Azadi is not responsible for delays caused by third-party logistics providers.
Please refer to our Shipping Policy for complete details.
5. Returns & Exchanges
Returns and exchanges are governed by our Refund & Exchange Policy.
Azadi reserves the right to reject any return or exchange request that does not comply with the eligibility requirements stated in the policy.
6. Intellectual Property
All content on this website, including but not limited to logos, graphics, photographs, designs, artwork, videos, text, product concepts, and branding, is the exclusive property of Azadi or its licensors.
No content may be copied, reproduced, distributed, modified, published, or used for commercial purposes without prior written permission from Azadi.
7. Acceptable Use
You agree not to:
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Use the website for unlawful purposes.
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Attempt to gain unauthorised access to our systems or accounts.
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Upload malicious software or harmful code.
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Misrepresent your identity.
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Interfere with the operation or security of the website.
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Copy, scrape, or reproduce website content without permission.
Violation of these Terms may result in suspension of access, cancellation of orders, and legal action where applicable.
8. Limitation of Liability
To the maximum extent permitted under applicable law, Azadi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of this website or the purchase of our products.
Our total liability for any claim shall not exceed the amount paid by you for the relevant order.
Nothing in these Terms limits any rights available to consumers under applicable Indian law.
9. Force Majeure
Azadi shall not be held responsible for delays or failure to perform its obligations due to events beyond its reasonable control, including natural disasters, strikes, government actions, pandemics, cyber incidents, supply chain disruptions, or logistics delays.
10. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
11. Changes to these Terms
Azadi reserves the right to update or modify these Terms & Conditions at any time. Updated versions will be published on this website with a revised Effective Date. Continued use of the website constitutes acceptance of the updated Terms.
12. Governing Law
These Terms & Conditions shall be governed by the laws of India. Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the competent courts where Faqir Clothing Private Limited is registered, unless otherwise required by applicable law.